The Worst Online Grocery Shopping Swaps Are Revealed

The perils of online supermarket shopping have been revealed in a list of sometimes bizarre substitutions for out of stock items.
A household needing toilet rolls was given sausage rolls instead, while a shopper wanting duct tape for a repair was handed duck paste.
revolutionracegear.com.auOne shopper who ordered breaded fish fillets was given ice cream - a carton of Ben and Jerry's Phish Food.
A household needing toilet rolls was given sausage rolls instead, while a shopper wanting duct tape for a repair was handed duck paste
One household which wanted a bar of soap was instead given some mayonnaise
A family that ordered sponge scourers to do a bit of kitchen ceaning received a Victoria sponge cake.
And an online shopper who wanted a pack of Cadbury Creme Eggs found these were substituted with a box of hen's eggs.
However, not all substitutions are bad.

For example, one Asda shopper received three £60 bottles of whisky to replace three £25 ones that were out of stock.
One shopper who ordered breaded fish fillets was given ice cream - a carton of Ben and Jerry's Phish Food
A family that ordered sponge scourers how to learn duct cleaning do a bit of kitchen ceaning received a Victoria sponge cake
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The details emerged in a survey by Which? of more than 1,300 households against the background of a huge surge in online grocery shopping during the pandemic.
At the same time, delivery problems linked to a shortage of drivers mean many stores have a restricted range and supplies.
Some two in five shoppers had received a substitution with their latest grocery order, said Which?

And an online shopper who wanted a pack of Cadbury Creme Eggs found these were substituted with a box of hen's eggs
One shopper who asked for shaving cream ended up with tampons as a substitute
Aldi was the most likely of nine online supermarkets to substitute items.

Some 49 per cent received a replacement in their most recent shop, followed by Sainsbury's (48 per cent), Asda (45 per cent) and Morrisons (43 per cent).
Iceland was least likely to use replacements (20 per cent).
Ele Clark of Which?
said: 'You have the right to reject substitutions at the point of delivery.'

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