Difference between revisions of "PLRElectronics Repair Service info"

From Embroidery Machine WIKI
Jump to navigation Jump to search
 
(16 intermediate revisions by the same user not shown)
Line 1: Line 1:
The following information on '''PLRElectronics Repair Service info''' was taken from the following PDF of the [[PLRElectronics]] website http://www.PLRElectronics.com/PLRBoardRepairForm.pdf
[[File:Adobe_icon.jpg|100px|right]]
The following information on '''PLRElectronics Repair Service info''' was taken from the following PDF off the [[PLRElectronics]] website http://www.PLRElectronics.com/PLR-RepairServices.pdf


E L E C T R O N I C S R E P A I R L
==PLR Electronics Repair Services Information==
AB
<center>Document Version 12/14/2012<br>
TERMS AND CONDITIONS
PLR offers many solutions to repairing your electronics.<br>
Terms Subject to Change
NOTE:  ALL PRICES ARE SUBJECT TO PRELIMINARY REVIEW. PLEASE CONTACT A SALES REP FOR A MORE ACCURATE QUOTE.<br>
Last Modified Date: 0
</center>
1
===PRESWAP§===
/
A “PRESWAP” is when we send you replacement electronics ASAP in order to get your equipment back up and running the quickest as possible. We will ship a replacement board using your choice of carrier and delivery terms the same day payment is made. Once you receive our electronics you will send us back your damaged core electronics.
14
 
/201
The average costs of a “PRESWAP” are about double the costs to repair the electronics plus a deposit fee. The deposit fee is returned once your board is delivered to us. For example, a swap fee might cost around $1500. On top of that, we will require a deposit which is equal or greater than the cost to replace the electronics new. Once we receive your electronics, we refund 100% the deposit fee. NOTE:  “PRESWAPS” can ONLY be paid via wire transfer, cashier’s check, cash, or Western Union. Absolutely no credit cards will be accepted. ***
3
 
PLR Electronics repair lab offers high quality circuitry repair at prices that are a
===SWAP§===
fraction of the
A “SWAP” is when you send us your electronics and as soon as we receive your them we will ship replacement electronics using your choice of carrier and delivery terms. A “SWAP” cost is generally the same cost as repairing your electronics plus an additional fee.   Our base fee for repair is generally $750.  A “SWAP” is usually less than but close to double the repair costs. ***
cost of replacement. Our terms for repair are as follows:
 
===RUSH===
PLR will accept circuitry from virtually any type of machinery for diagnosis.
A “RUSH” is when you send us your electronics and as soon as we receive your electronics we place your repair service in front of any other regular repair job. A “RUSH” fee is generally the base costs plus a small fee usually another $250 or, $1000 total. ***
 
Within 3 days of the anticipated completion of the repair(s), PLR
===REGULAR SERVICE===
may
When we receive your electronics, we will place them at the bottom of the queue for repairs.  Repair times will vary depending on difficulty and the number of boards ahead of your board. All “RUSH” electronics will go before your electronics. Generally our regular services are around $750. ***
contact customer
 
for payment of r
===REVIEW SERVICE===
epair and return shipping.
A “REVIEW SERVICE” is generally $75 and just includes examining the electronics to determine if they are bad or not. ALL ELECTRONICS sent to PLR are subject to this fee if and only if they cannot be repaired, are in good condition, or owner chooses not to repair.
PLR will provide the estimated ship date for
 
the repaired component.
===Legend===
'***' - All prices subject to change and preliminary quote.  All prices DO NOT INCLUDE shipping fees, taxes, etc<br>
PLR is not responsible for shipping dates on parts to our location or lack of inventory for
§ - Only applicable when we have spare electronics in stock<br>
nonexistent or sold out parts and /or back orders.
 
==Bottom==
P
WE ALSO BUY BAD ELECTRONICS AND SALVAGE!!!!
LR accepts VISA,
 
MasterCard, American Express, PayPal, and Money Order/Cashier’s
==PDF Version==
Check. ***
The above information was taken from the following PDF off the PLRElectronics website http://www.PLRElectronics.com/PLR-RepairServices.pdf
Company checks are accepted. Repaired components will be held for 10 days
to allow for check to clear.
***
If a customer’s component is diagnosed with no electronic malfunction, then
the
customer will be billed an hourly rate of $
75
.00 (USD) pe
r hour, with a one hour
minimum as a diagnostics fee
or up to $200.00 (USD)
.
Customer understand rush orders maybe delay customers repairs unless customer opts
for rush service.
PLR assumes th
at the customer has taken the necessary steps to ensure that the board
they are sending to us is indeed bad. We recommend that the customer hire a
professional technician to assist them in identifying, removing, and installing the faulty
electronics. If
not, we recommend that the customer request to provide only the
diagnostics services.
Although a board might not physically look bad, it might be below the specs of the
original new chips. When we receive boards below specs, we change out the weak parts
f
or same grade or better parts. Although replacing the parts typically always increases
the integrity and lifeline of the board, it might not repair the original problem which
might lie elsewhere in the equipment. Again, PLR highly recommends for customer
s to
identify and send us the problem equipment.
Any repair not paid for within 30 days will become property of PLR
Warranty timeframe depends on the board and any other payments toward extended
warranties.
PLR TICKET #:___________
P a g e
|
2
All shipping charges are at customer’s expense
regardless to warranty claims, or any
other problems.
Failure to provide PLR with proper contact information or descriptive details on the
problems with the electronics may incur unnecessary expense and/or delays in service.
All sales are final. Repairs u
nder warranty will be provided at no additional costs
besides shipping and handling fees and any other applicable outside charges such as
importation, or tax fees
.
CUSTOMER SIGN
:________
__________________________________________
We do not offer returns on board repairs. We repair all bad, weak or erratic chips. The
ori
ginal equipment malfunction may lie elsewhere within the machinery. Our repairs
will typically always extend the life of the electronics. Our services are rendered even if
our services do not repair the original problem. Returns will only be accept when
we
determine both the board we have repairs IS the cause of the equipment problem AND
we agree it us non
-
repairable.
Customer understands their payment is for a guaranteed extension on the life of the
electronics (our warranty)
Customer understands our
repairs on electronics might not repair the original problems
and repairs of their electronics may persists and/or destroy other electronics if the
original source of the destruction is not first repaired.
Warranty is 100% void if the electronics have been
serviced outside of PLR electronics.
No refunds will be provided in this case.
Any repairs or modification on the electronics by other parties may render the board
incompatible with the machinery even if our diagnostics/repairs check the board to be
oper
able. No refunds will be provided in this case.
Rush fees and swap fees are also available for speedy service
.
Otherwise, the
electronics will be placed en
-
queue and will be examined in order depending on
priorities.
PLR Electronics (PLR) provides diagnosis and repair on electronic circuitry from a virtually
limitless array of machinery. PLR will, to the best of its available knowledge and resources,
provide the very best in accuracy of diagnosis, method of repair, an
d successful testing of repair
upon completion.
However, due to innumerable challenges from age of circuitry to be repaired, availability of
necessary components for repair, or availability of necessary components and equipment to
perform diagnosis of pro
blem and repair, PLR may
not
be capable of performing all repairs
requested.
PLR TICKET #:___________
P a g e
|
3
Please fill out the following form as completely as possible.
Electronic Board Repair Questionnaire
1. Date
: ________________
2. Machine Model
:
___________________________________
3. Machine Make
: __
_________________________________
_
4. Machine year
:
_____________
5. Serial #
: ___________________
6. Number of board(s)
: _________
7. Type of board(s)
:
___________________________
__________________________________________________________
_____________________________________________________________________________________
8. Country
:
_________________________
9. Company
: ____
__________________________
10. Customer Name
:
____________________________________________________
11. Customer phone #
:
__________________________________
12. Customer E
-
Mail
:
______________________________________________
13. Customer address
:
___________________________________
____________________________
14. Any symptom’s error code’s
:
_____________________________________________________________________________________
_____________________________________________________________________________________
_______________________
______________________________________________________________
_____________________________________________________________________________________
1
5. RUSH FEES
-
I opt to pay an additional fee of ______ to be in position ____
-
____ of the repair queue
(
please consult with your sales rep before opting for rush fees)
1
6
. I have read Electroni
cs labs “Terms and Conditions” (sign):
________________________________
(print):________________________________
Date
:________________________________

Latest revision as of 01:32, 8 September 2013

Adobe icon.jpg

The following information on PLRElectronics Repair Service info was taken from the following PDF off the PLRElectronics website http://www.PLRElectronics.com/PLR-RepairServices.pdf

PLR Electronics Repair Services Information

Document Version 12/14/2012

PLR offers many solutions to repairing your electronics.
NOTE: ALL PRICES ARE SUBJECT TO PRELIMINARY REVIEW. PLEASE CONTACT A SALES REP FOR A MORE ACCURATE QUOTE.

PRESWAP§

A “PRESWAP” is when we send you replacement electronics ASAP in order to get your equipment back up and running the quickest as possible. We will ship a replacement board using your choice of carrier and delivery terms the same day payment is made. Once you receive our electronics you will send us back your damaged core electronics.

The average costs of a “PRESWAP” are about double the costs to repair the electronics plus a deposit fee. The deposit fee is returned once your board is delivered to us. For example, a swap fee might cost around $1500. On top of that, we will require a deposit which is equal or greater than the cost to replace the electronics new. Once we receive your electronics, we refund 100% the deposit fee. NOTE: “PRESWAPS” can ONLY be paid via wire transfer, cashier’s check, cash, or Western Union. Absolutely no credit cards will be accepted. ***

SWAP§

A “SWAP” is when you send us your electronics and as soon as we receive your them we will ship replacement electronics using your choice of carrier and delivery terms. A “SWAP” cost is generally the same cost as repairing your electronics plus an additional fee. Our base fee for repair is generally $750. A “SWAP” is usually less than but close to double the repair costs. ***

RUSH

A “RUSH” is when you send us your electronics and as soon as we receive your electronics we place your repair service in front of any other regular repair job. A “RUSH” fee is generally the base costs plus a small fee usually another $250 or, $1000 total. ***

REGULAR SERVICE

When we receive your electronics, we will place them at the bottom of the queue for repairs. Repair times will vary depending on difficulty and the number of boards ahead of your board. All “RUSH” electronics will go before your electronics. Generally our regular services are around $750. ***

REVIEW SERVICE

A “REVIEW SERVICE” is generally $75 and just includes examining the electronics to determine if they are bad or not. ALL ELECTRONICS sent to PLR are subject to this fee if and only if they cannot be repaired, are in good condition, or owner chooses not to repair.

Legend

'***' - All prices subject to change and preliminary quote. All prices DO NOT INCLUDE shipping fees, taxes, etc
§ - Only applicable when we have spare electronics in stock

Bottom

WE ALSO BUY BAD ELECTRONICS AND SALVAGE!!!!

PDF Version

The above information was taken from the following PDF off the PLRElectronics website http://www.PLRElectronics.com/PLR-RepairServices.pdf